FREQUENTLY ASKED QUESTIONS
Q: What is your normal turnaround time?
A: Our standard turnaround time is 5-10 business days for most items. However, we are always willing to accommodate any reasonable deadline, though rush charges may apply.
Q: Do you offer any volume discounts?
A: Yes. If you need large quantities, please call us for a custom quote.
Q: Can you engrave using my logo?
A: Yes. Please send us your logo as an eps vector file. Jpeg’s, PNG’s and any online convertor will complicate the process.
Q: How do I send my text files?
A: You may either type your text in an e-mail or send us a Microsoft Word or Notepad attachment.
Q: Can you engrave logos and text on your products?
A: Yes, we can engrave almost anything that can be scanned and converted to a bitmapped image.
Q: What materials can be marked with your laser?
A: We can engrave on the following Acrylic, Aluminium, Brass, Ceramics, Copper, Glass, most Plastics, Leather, Pewter, Rubber, Stainless Steel, Steel and Wood.
Q: Can you cut any materials?
A: Yes! Wood, acrylic, leather and thin steel can be cut to almost any shape.
Q: Why use laser engraving?
A: Many industries take advantage of the multiple benefits that laser engraving offers including the medical, automotive, electrical and promotional products industries, to name a few. The flexibility of lasers allows us to perform a variety of marking operations including serialisation, bar-coding, product identification, brand names and logos.
ARTWORK REQUIREMENTS
Artwork may be provided by the following methods:
E-mail to East Tamaki or North Shore
Through the Cloud/Online Drive
Memory stick (PC format)
For artwork supplied the following formats may be used: (in order of preference)
CDR – Coreldraw (version X7 or earlier)
Vector EPS – Encapsulated postscript
AI – Adobe Illustrator (version CS5 or earlier)
PDF – Adobe Placeable Document Format
DOC – Microsoft Word Document
Hi Res JPG, JPEG
Consider these benefits
- Laser engraving will not distort or otherwise damage surfaces the way stamping and conventional engraving can.
- Laser engraved marking will not come off the way painted or screen printed marking does.
- Laser engraving requires no corrosive chemicals to come in contact with the part as with chemical etching, eliminating the possibility of corrosion or staining.
- Laser engraving generally has a better contrast than typical mechanical engraving.
- Laser engraving is capable of making much finer detail than any other method.
Our Commitment to Quality
LaserMarking is committed to delivering the highest quality marking and engravings available at any price. For us, if it’s worth making, it’s worth marking right. Please call us with your next project and you will soon see how committed we are to providing you with solutions, quality and service.